Effective from 1st September 2005
This Addendum relates to software developed and supplied by us. In addition to the standard warranties contained in our Terms and Conditions of business, Single Click Solutions Ltd. offers an upgrades and support service valid for one year from the date it is taken up. The contract is renewable on the terms which are effective at the time of renewal. The service includes:
- Service Packs
Entitlement to all service packs released by us during the course of the year.
- Modifications and Improvements
We have an ongoing programme of customer feedback intended to result in modifications and improvements to the software supplied. Customers who have subscribed to our Upgrades and Support Agreement are entitled to receive these, free of charge, as soon as they are released
- Upgrades
We have an ongoing programme of development to bring in new features into the software supplied. Customers who have subscribed to our Upgrades and Support Agreement are entitled to receive these, free of charge, as soon as they are released.
- Support
Entitlement to reasonable telephone support which may extend to remote desktop support, wherever possible. Support does not include training or on site attendance
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